The stories that show our experience

Feedback helps us adapt and improve how we work. See how we've helped companies, each time with an approach shaped around them.

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Unblocking stalled delivery in six weeks
Targeted refactoring
Scenario
Software Delivery

Unblocking stalled delivery in six weeks

How QMates unblocked a stalled delivery in six weeks by working on a single critical point in the system.

Software-driven SME
6 weeks4 min
Targeted refactoring
Delivery
Automated Tests
Modularisation
Dependency analysis
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A custom AI agent for a SaaS startup
AI Agent Engineering
Scenario
AI Automation

A custom AI agent for a SaaS startup

QMates designed a modular AI agent to automate customer support, lead qualification and operational processes for a fast-growing SaaS startup.

SaaS startup
4 months12 min
AI Agent Engineering
LLM
RAG
Automation
Customer support
Lead qualification
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Zextras: scaling from 5 to 30 developers
Technical Training + Tech Talent
Organisational Design

Zextras: scaling from 5 to 30 developers

Zextras is a B2B company specialising in innovative technology solutions. Its flagship product, Zextras Carbonio, is an advanced collaboration suite that includes email, calendar, video calls, chat and file sharing.

Zextras
12 months10 min
Technical Training
Tech Talent
Product Organizational Advisor
Technical Coaching
Organizational Design
Continuous Improvement
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Architecture and delivery for critical rescue software
Product Development
Healthcare

Architecture and delivery for critical rescue software

The organisation builds software that speeds up and simplifies alerting rescuers for search-and-rescue missions. Its customers are rescue bodies, and its users are professionals and volunteers.

Rescue organisation
6 months8 min
Product Organizational Advisor
Tech Talent
Architectural Evolution
Pair Programming
Technical Coaching
Software Teaming
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From zero to a live SEO product in six months
Green Field Project
SEO Marketing

From zero to a live SEO product in six months

This scale-up's product sits between a website's owner and its visitors, adjusting its appearance and optimising its performance to improve search engine rankings.

SEO scale-up
6 months8 min
IT Consulting
Strategy
Product Design
eXtreme Programming
Testing Practices
Green Field Project
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The company knowledge that machines can use too
Knowledge & Agents
Scenario
AI Scenarios

The company knowledge that machines can use too

The knowledge that matters is often written down nowhere: it lives in people's heads, in chat threads, in documents nobody remembers. We gather it into a governed base, where every answer carries its source and respects the permissions you already have, including when an AI agent is the one using it

Possible scenario
—6 min
Knowledge base
AI agents
RAG
Provenance
Permissions
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Fluid dashboards from a prompt
Governed analytics
Scenario
AI Scenarios

Fluid dashboards from a prompt

Ask in words for what you want to see and the dashboard builds itself on your data, with governed queries and permissions respected. Every view stays traceable and can be reproduced identically

Possible scenario
—6 min
Dashboard
Conversational BI
Data governance
Self-service
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Smart evaluators watching your production lines
Production & Software
Scenario
AI Scenarios

Smart evaluators watching your production lines

AI agents that read the signals your plant already produces and warn the floor before a stoppage, with explainable alerts inside the tools you use every day

Possible scenario
—6 min
Monitoring
Production
Integration
UX
Adoption
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A copilot inside your product
Product AI
Scenario
AI Scenarios

A copilot inside your product

The copilot becomes part of your SaaS: it guides users through complex flows, takes repetitive work off their hands and reasons over your product's domain knowledge, all within the architecture you already have and under the control you need

Possible scenario
—6 min
Copilot
Product AI
Architecture
End users
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The agent that acts, not just answers
Operational agents
Scenario
AI Scenarios

The agent that acts, not just answers

Operational AI agents that read an email or a ticket and then carry out the actions in your systems: a person approves the sensitive steps, and every operation stays logged and reversible

Possible scenario
—6 min
AI agents
Orchestration
Guardrails
Audit trail
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The reviewer that never sleeps
Continuous compliance
Scenario
AI Scenarios

The reviewer that never sleeps

There are too many obligations to track by hand, and they keep changing. An AI reviewer reads them, extracts them, and flags where real processes drift, citing the clause every time

Possible scenario
—6 min
Compliance
Governance
Contracts
Audit
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